Equipment Rental Policy

This Equipment Rental Policy (the Policy) is issued by Bharat Atom Renewable Resources Energy Limited (BARREL), CIN U35100PN2024PLC230800, GSTIN 27AASCM0958L1ZQ, registered office RH 11, Mayfair Eleganza - II, NIBM Road, Kondhwa Kh., Pune 411048, Maharashtra, India, and applies from 10 November 2026 to every rental of equipment booked with BARREL or through BARREL’s platforms, including BARREL Shop (shop.barrel.energy).

It covers, among others:

• testing and measuring instruments: IV-curve tracers, irradiance meters, thermal (infrared) cameras, insulation resistance and earth resistance testers, power quality analysers, relay test kits, transformer test sets, partial discharge and cable fault locators, battery analysers;
• drones for inspection, thermography and survey, with or without a remote pilot;
• construction equipment: piling rigs, augers, excavators, trenchers, compactors, module installation aids, cable pulling and laying equipment, concrete mixers;
• cranes and lifting equipment: mobile and crawler cranes, hydras, telehandlers, aerial work platforms, chain pulleys, slings and lifting tackle;
• temporary power: diesel generator (DG) sets, temporary distribution boards, cables and lighting towers;
• BESS containers and other temporary energy storage;
• tools and small equipment.

This Policy applies together with the booking confirmation and any rental agreement signed for a particular rental (the Rental Contract). If they conflict, the Rental Contract prevails for that rental. The Terms of Use, the Invoicing Policy, the Payment and Liability Policy and the Refund and Cancellation Policy also apply.

Equipment

the equipment, instruments, vehicles, tools, accessories, software, manuals, cases, cables and attachments rented under a booking.

Lessor

the person who owns or has the right to rent out the Equipment and who rents it to the Lessee: either BARREL or a Listed Owner, as named on the booking.

Listed Owner

an independent owner or rental company that lists Equipment for rent on BARREL’s platforms.

Lessee

the person or business that books and rents the Equipment.

Rental Period

the period from handover of the Equipment to the Lessee (or its carrier) until its return to and acceptance by the Lessor, including extensions.

Handover Report

the written or digital report, with photographs and where relevant meter readings, test results and fuel levels, recording the condition, accessories and serial numbers of the Equipment at delivery and at return.

Operator

a person who operates the Equipment, whether supplied by the Lessor (wet hire) or by the Lessee (dry hire).

Site

the location stated in the booking at which the Equipment is to be used.

Replacement Value

the cost of new equipment of the same make and model or nearest equivalent at the time of the loss, as shown in the booking or reasonably established by the Lessor.

Each listing, quotation and booking states who the Lessor is.

Listed Owners must ensure that their listings are accurate, that they own or have the right to rent the Equipment, that the Equipment is safe, maintained and lawfully certified, and that they meet the obligations of a Lessor under this Policy, which they accept as their minimum terms when they list. BARREL may verify listings, ask for documents (such as ownership proof, inspection certificates, calibration certificates and insurance), and suspend or remove any listing.

Where BARREL uses Equipment owned by a third party to fulfil a rental in its own name, BARREL remains the Lessor towards the Lessee.

1. 1The Lessee sends a request with the Equipment, quantity, Site, intended use, dates, whether an Operator is needed and any special conditions (such as working at height, near live lines, or in hazardous areas).
2. 2The Lessor issues a quotation stating the rent, minimum period, security deposit, mobilisation and demobilisation charges, Operator charges, fuel and consumables terms, insurance arrangement, GST and validity.
3. 3The booking is confirmed when the Lessee accepts the quotation online or signs the Rental Contract and pays any advance and security deposit required.
4. 4Availability is guaranteed only after confirmation. Until then the Lessor may rent the Equipment to someone else.

The Lessee confirms that the intended use, Site conditions and load or measurement requirements it states are accurate. The Lessor relies on them to select the Equipment; the Lessor is not responsible for Equipment being unsuitable because of wrong or incomplete information from the Lessee.

Cancellation of a confirmed booking before mobilisation is governed by the cancellation charges stated in the quotation and the Refund and Cancellation Policy. Mobilisation costs already incurred are payable in any case.

• Units. Rent is quoted per day, per week (7 consecutive days) or per month (30 consecutive days), and for some Equipment per shift or per hour, with the number of working hours included per unit stated in the quotation.
• Start and end. Rent runs from the date and time of handover at the Site (or to the Lessee’s carrier, if the Lessee collects) until return to the Lessor’s premises (or collection by the Lessor at the Site) and signature of the return Handover Report, unless the Rental Contract says otherwise.
• Part units. A part day counts as a full day. Unless the quotation says otherwise, periods beyond a full week or month are charged at the pro rata daily rate for that weekly or monthly rate.
• Minimum period. Each booking has a minimum period (for example, 1 day for instruments, 7 days for construction equipment, 30 days for DG sets and BESS containers). Rent for the minimum period is payable even if the Equipment is returned earlier.
• Idle time. Rent is payable whether or not the Equipment is used, including for time lost to weather, Site delays, lack of permits or the Lessee’s own stoppages, except as set out in the clause on breakdown.
• Overtime. Use beyond the included hours (shown by hour meter, logbook or telematics) is charged at the overtime rate in the quotation.
• Extensions. The Lessee may ask to extend the Rental Period before it ends. An extension is confirmed only when the Lessor agrees in writing or on the platform; it may need an additional deposit. Without agreement, the clause on late return applies.

The Lessor may require a refundable security deposit, stated in the quotation, by bank transfer, through an escrow arrangement under the Escrow Policy, by bank guarantee, or, once launched, through the eRupee Global Wallet under the Wallet Policy.

The deposit is security for rent, charges, damage, loss, cleaning, fuel, late return and any other amount due under this Policy. It is not a cap on the Lessee’s liability and earns no interest.

After return, the Lessor inspects the Equipment and, within 7 working days (or 15 working days where a repair estimate or calibration check is needed), refunds the deposit less amounts due, with a statement and supporting evidence (photographs, repair estimates or invoices). If amounts due exceed the deposit, the Lessee pays the balance within 7 days of the statement.

Mobilisation and demobilisation. Unless the Lessee collects, the Lessor arranges transport to and from the Site, charged as stated in the quotation. Heavy and oversize Equipment (such as cranes and BESS containers) may need route surveys, police or road authority permissions, escort vehicles and specialised trailers; the cost and time for these are stated in the quotation. The Lessee must provide safe, clear and firm access to the point of use, unloading space and, where needed, a crane or forklift for unloading.

E-way bills and documents. Movement of Equipment is accompanied by a delivery challan or invoice and an e-way bill where the GST law requires, as described in the Invoicing Policy.

Handover inspection. At handover, the Lessor’s representative and the Lessee’s authorised representative inspect the Equipment together and sign the Handover Report, which records:

• make, model, serial numbers and all accessories, software licences and cases;
• photographs (and video where useful) of all sides and any existing damage;
• hour-meter, odometer or usage readings, fuel level and battery state of charge;
• for instruments, the calibration certificate and its due date, and a function check;
• for cranes and lifting equipment, copies of current statutory test and examination certificates and the load chart;
• for DG sets and BESS, the earthing, protection and alarm checks done at commissioning.

If the Lessee or its representative is not present at the agreed handover, the Lessor may complete the Handover Report on its own with time-stamped photographs, and that report is binding unless the Lessee disputes it within 24 hours.

With Operator (wet hire). Where the Lessor supplies an Operator, the Operator is trained and competent for the Equipment and holds the licences and certificates the law requires (for example, a valid driving licence for the vehicle class, crane operator competency, a DGCA remote pilot certificate for drones, or an electrical licence where required). The Operator works under the directions of the Lessee’s site supervisor as to what work is done and where, but may refuse any instruction that is unsafe or outside the Equipment’s limits. The Lessee must give the Operator a site induction, safe working conditions, permits, welfare facilities and rest periods allowed by law.

Self-operated (dry hire). Where the Lessee operates the Equipment, the Lessee must ensure that every Operator is trained, competent, medically fit where required, and licensed or certified as the law and the manufacturer require, and must give the Lessor their names and credentials before use if asked. Testing instruments must be used by persons trained in their use and in the safety rules for testing on electrical installations. The Lessor may give a short familiarisation at handover, which does not replace formal training.

The Lessee is responsible for the acts and omissions of its own Operators and of the Lessor’s Operators while they act on the Lessee’s directions, except for the Lessor Operator’s own negligence in operating the Equipment.

The Lessee must use the Equipment:

• only at the Site stated in the booking, and not move it to another site without the Lessor’s written consent;
• only for the purpose for which it is designed and within its rated capacity, duty cycle, voltage, current, load chart and environmental limits;
• in accordance with the manufacturer’s instructions, the Lessor’s instructions and the law;
• with care, and keep it clean, secured against theft and protected from weather, flooding, dust and vandalism when not in use.

The Lessee must not, without the Lessor’s prior written consent:

• sub-let, lend, part with possession of, sell, pledge, charge or otherwise deal with the Equipment;
• modify, open, repair, tamper with, remove or disable any part, seal, tracking device, software, safety device or identification mark;
• use the Equipment for any unlawful purpose, or in a hazardous area for which it is not rated;
• take the Equipment outside India or, for drones, fly in a zone or manner not permitted under the Drone Rules 2021.

The Lessor and its representatives may inspect the Equipment at the Site at reasonable times, with notice, subject to the Site’s safety rules. Equipment may carry GPS or telematics devices to record location, hours and alarms; the Lessee consents to this and must not interfere with them.

The Lessee is responsible for safety at the Site and for complying with the law that applies to it, including, as applicable, the Building and Other Construction Workers (Regulation of Employment and Conditions of Service) Act 1996 and its rules, the Occupational Safety, Health and Working Conditions Code 2020 and its rules to the extent in force, the Factories Act 1948 and State factory rules where still applicable, the Central Electricity Authority (Measures relating to Safety and Electric Supply) Regulations 2023, the Electricity Act 2003, environmental and pollution control rules, and Site rules.

Lifting operations. For cranes, hydras, telehandlers and lifting tackle:

• every lift must be planned by a competent person, with a written lifting plan (and a critical lift plan for tandem lifts, lifts near capacity or near overhead lines) covering load weight, radius, ground bearing, outrigger mats, wind limits, exclusion zones and signalling;
• the Lessor supplies the Equipment with current test and thorough-examination certificates by a competent person, as the law requires; the Lessee must not use it if a certificate has expired and must inform the Lessor at once;
• slings, shackles and other lifting tackle must be certified, marked with the safe working load and inspected before use;
• the Lessee must provide firm, level ground, a qualified rigger and signaller, and keep the minimum safe distance from live overhead lines, or arrange a shutdown and permit.

Electrical testing, DG sets and BESS. Testing near or on live equipment needs a permit-to-work, isolation and lock-out/tag-out, and arc-flash protection as appropriate. DG sets and BESS containers must be installed with proper earthing, protection, ventilation, spill containment and fire precautions as specified by the Lessor and the law, and DG sets must meet the applicable CPCB emission and noise norms for their class. Connection to any installation or grid is the Lessee’s responsibility and must be done by a licensed electrical contractor.

PPE. The Lessee must provide and enforce suitable personal protective equipment for everyone working with or near the Equipment, including Lessor Operators where agreed.

Stop work. The Lessor or its Operator may stop the use of the Equipment if they reasonably believe that conditions are unsafe or that the law or this Policy is being breached. Rent continues during such a stop if the cause lies with the Lessee.

Accidents. The Lessee must report any accident, dangerous occurrence or near miss involving the Equipment to the Lessor at once, and to the authorities as the law requires, and must preserve evidence.

Daily care. The Lessee carries out the daily checks and operator-level care described in the handover or the manufacturer’s manual (for example, checking fluid levels, tyre pressures, cleaning lenses and sensors, charging batteries) and keeps any logbook supplied.

Scheduled maintenance and calibration. The Lessor carries out scheduled servicing and keeps instruments within calibration. The Lessee must make the Equipment available for servicing at reasonable times; for long rentals the service visit is planned with the Lessee to limit downtime.

Breakdown. If the Equipment breaks down or a fault appears, the Lessee must stop using it, make it safe and notify the Lessor at once by phone and in writing. The Lessor will respond within the response time stated in the quotation, or, if none is stated:

Rent abatement. Where the breakdown is not caused by the Lessee’s misuse, negligence, overloading, lack of daily care or breach of this Policy, no rent is charged for the period from the Lessee’s notice until the Equipment is repaired or replaced, to the extent that period exceeds the response time. Rent abatement and repair or replacement are the Lessee’s sole remedies for breakdown, except for the Lessor’s fraud, gross negligence or wilful misconduct. The Lessor is not liable for the cost of idle labour, other plant or Site delays caused by a breakdown.

Where the breakdown is caused by the Lessee, rent continues, and the Lessee pays the cost of the call-out, repair and any replacement transport.

The Lessee must not repair the Equipment itself or through others without the Lessor’s written consent.

• Unless the quotation says otherwise, the Lessee supplies fuel (of the correct grade, clean and free of contamination), AdBlue or DEF where required, lubricants for daily top-up, and electricity for charging.
• Equipment is delivered with the fuel level recorded in the Handover Report and must be returned at the same level, or the shortfall is charged at the rate in the quotation plus a refuelling charge.
• Damage caused by wrong or contaminated fuel is the Lessee’s responsibility.
• Consumables such as test leads, probes, fuses, batteries, filters, wear parts, cutting edges, teeth and drone propellers worn out by normal use are supplied as stated in the quotation; consumables used beyond normal wear, or lost, are charged at cost.
• Diesel and other hazardous substances must be stored and handled in accordance with the law, with spill trays and fire extinguishers.

Risk. Risk of loss of, theft of and damage to the Equipment passes to the Lessee at handover and remains with the Lessee until the return Handover Report is signed, including during transport arranged by the Lessee, at the Site, and while the Equipment is idle or stored. Risk does not pass for loss or damage caused by the Lessor, its Operator’s negligence or its transport contractor.

Insurance. Unless the quotation states that the Lessor’s insurance covers the rental:

• the Lessee must insure the Equipment for its full Replacement Value against all risks (including fire, theft, burglary, riot, flood, storm and accidental damage) for the Rental Period, under a contractor’s plant and machinery policy, a contractor’s all risks (CAR) or erection all risks policy that covers hired plant, or a separate equipment policy;
• the policy must note the Lessor’s interest as owner and, where possible, waive subrogation against the Lessor;
• the Lessee must also hold third-party liability insurance and, for Equipment that moves on public roads, the motor insurance the Motor Vehicles Act 1988 requires (where the Lessor does not provide it);
• for drones, third-party insurance as required by the Drone Rules 2021;
• the Lessee must give a copy of the policy or certificate before handover if asked.

Where the Lessor’s insurance covers the rental, the Lessee pays the deductible (excess) for each claim and any loss excluded by the policy or caused by the Lessee’s breach of this Policy, and must cooperate with the Lessor and insurer, including by giving statements and documents. The Lessee must not do anything that would make the insurance void.

Insurance does not limit the Lessee’s liability under this Policy.

The Lessee must notify the Lessor of any damage, loss or theft at once, and in any case within 24 hours, with photographs and a written account.

In case of theft, burglary or loss through a crime, the Lessee must lodge a First Information Report (FIR) with the police under the Bharatiya Nagarik Suraksha Sanhita 2023 (for offences such as theft under the Bharatiya Nyaya Sanhita 2023) without delay and give the Lessor a copy, together with the security arrangements in place at the time.

The Lessee pays:

• for repairable damage (beyond fair wear and tear): the actual cost of repair at the Lessor’s workshop or authorised service centre, including parts, labour, transport and recalibration, supported by the repair invoice or estimate;
• for loss, theft or damage beyond economic repair: the Replacement Value less depreciation at the rate stated in the quotation (or, if none is stated, at the rate used in the insurance policy, or 15% per year of the Equipment’s age on a straight-line basis, with a residual value of not less than 30% of Replacement Value), less any insurance proceeds actually received by the Lessor;
• in both cases, loss of rent at the rental rate for the period reasonably needed to repair or replace the Equipment, up to a maximum of 30 days, unless the Lessor provides a replacement unit to the Lessee under the same rental;
• the cost of recovering, transporting or salvaging the Equipment.

Rent stops on the date the Lessor receives written notice of loss or theft with the FIR copy, except for loss of rent as above.

Fair wear and tear means deterioration from normal use within rated limits. It does not include damage from overloading, impact, wrong fuel, water ingress, dropping, misuse, poor storage or lack of daily care.

Return. At the end of the Rental Period, the Lessee must return the Equipment, with all accessories, manuals and cases, to the place stated in the booking (or make it ready for collection at the Site with clear access), clean, decontaminated where used with hazardous materials, with the same fuel level, and in the same condition as at handover except fair wear and tear. For BESS containers, the state of charge must be within the range stated by the Lessor.

Return inspection. The Lessor inspects the Equipment in the presence of the Lessee’s representative where possible and signs the return Handover Report. Faults that need workshop testing (for example, instrument recalibration or internal damage) may be reported to the Lessee within 7 working days after return with evidence.

Cleaning. Equipment returned unreasonably dirty is cleaned at the charge stated in the quotation or at actual cost.

Late return. If the Equipment is not returned by the end of the Rental Period and no extension has been agreed:

• rent continues at the daily rate (not a weekly or monthly rate) until return, plus a late return charge of 25% of the daily rate per day, as a genuine pre-estimate of the Lessor’s loss from disrupted bookings, under sections 73 and 74 of the Indian Contract Act 1872;
• where the delay causes the Lessor to pay a third party for substitute equipment to meet another confirmed booking, the Lessee pays that reasonable cost instead of the late return charge, if higher;
• the Lessor may treat failure to return within 7 days after the due date, without reply to its notices, as a breach entitling it to repossess under the clause on termination.

The Equipment remains the property of the Lessor at all times. The Lessee has only the right to possess and use it during the Rental Period under this Policy. Nothing in the rental is a sale, hire-purchase or financing arrangement, and the Lessee has no option to buy unless the Rental Contract expressly says so.

The Lessee must keep the Equipment free of any lien, charge, attachment or claim by its creditors, landlords, contractors or authorities, must not allow it to become a fixture to land or buildings, and must inform anyone who claims an interest in it that it belongs to the Lessor. If the Equipment is seized, attached or detained because of the Lessee, the Lessee must inform the Lessor at once and pay all costs of its release, and rent continues meanwhile.

Rent and other charges are exclusive of GST. Leasing or rental of goods without an operator is generally taxed under the heading for leasing or rental services, at the same GST rate as applies to supply of like goods, and rental with an operator under the heading and rate that apply to that service; the applicable SAC and rate are stated on the quotation and invoice. Mobilisation, Operator charges and other services are taxed as the GST law provides. The Lessor issues tax invoices under the Invoicing Policy: BARREL for its own rentals, and the Listed Owner for its rentals.

Unless the quotation says otherwise:

• rent for the minimum period and mobilisation charges are payable in advance with the booking;
• for rentals longer than one month, rent is invoiced monthly in advance and is payable within 7 days of invoice;
• extension rent, overtime, fuel, damage, cleaning and late return charges are invoiced as they arise and are payable within 7 days;
• late payment bears interest at 18% per year from the due date, without prejudice to the Lessor’s other rights.

The Lessor may set off amounts due against the security deposit. The Lessee may not withhold or set off rent against any claim it has against the Lessor, except a credit note the Lessor has issued or an amount agreed in writing. Payments to bank accounts other than the one shown on the platform for that invoice are at the payer’s risk; see the fraud warning in the Invoicing Policy.

By the Lessee. The Lessee may end the rental early by giving notice and returning the Equipment; rent for the minimum period, and any agreed notice period, remains payable.

By the Lessor. The Lessor may end the rental by written notice, with immediate effect, if the Lessee:

• fails to pay any amount within 7 days after a written reminder;
• uses the Equipment unsafely, unlawfully or outside this Policy, or moves it to another site without consent, and does not stop within 24 hours of notice (or at once where there is an immediate danger);
• sub-lets, parts with possession of or tries to sell or charge the Equipment;
• becomes insolvent, enters a resolution or liquidation process, or has its assets attached;
• otherwise materially breaches this Policy and does not remedy the breach within 7 days of notice.

Repossession. On termination, the Lessee must return the Equipment at once. If it does not, the Lessee authorises the Lessor, its staff and agents to enter the Site or any place where the Equipment is kept, during reasonable hours and in compliance with Site safety rules, to recover the Equipment peacefully. The Lessor may disable Equipment remotely where it has that facility, but only when the Equipment is safely stationary and not in a way that could endanger anyone. The Lessor will not use force or intimidation, and will seek the help of the police or a court where access is refused. The Lessee pays the reasonable costs of recovery and all amounts due to the date of recovery.

Termination does not affect rights and liabilities that have accrued, or the clauses on damage, title, payment, liability, indemnity and governing law.

Equipment is rented in the condition recorded in the Handover Report and for the purpose stated in the booking. To the extent permitted by law, the Lessor gives no warranty that the Equipment is fit for a purpose not disclosed in the booking, and the Lessor is not responsible for interpreting test results or measurement data, which is the Lessee’s responsibility, unless the Lessor has been separately engaged to provide testing or inspection services.

To the extent permitted by law, the Lessor is not liable for any indirect or consequential loss, loss of profit, loss of generation or revenue, liquidated damages under the Lessee’s own contracts, loss of data or loss of opportunity. The Lessor’s total liability for any rental, whether in contract, tort or otherwise, is limited to the total rent paid or payable for that rental (excluding GST and third-party charges).

Where the Lessor is a Listed Owner, BARREL is not liable for the Equipment, the Listed Owner’s performance or any loss arising from the rental. BARREL’s liability as platform is limited as set out in the Terms of Use.

Nothing in this Policy limits any party’s liability for death or personal injury caused by its negligence, for fraud, for gross negligence or wilful misconduct, or for any liability that cannot be limited by law. The Lessee’s liability for loss of or damage to the Equipment, unpaid rent and charges and its indemnities is not limited by this clause.

The Lessee indemnifies the Lessor (and, where the Lessor is a Listed Owner, also BARREL) against all losses, claims, fines, penalties and reasonable costs (including legal costs) arising from:

• the use, operation, transport (where arranged by the Lessee) or storage of the Equipment during the Rental Period, including injury to persons and damage to property of third parties;
• the acts and omissions of the Lessee’s Operators, staff and contractors, and of the Lessor’s Operator while following the Lessee’s directions;
• the Lessee’s breach of this Policy or of the law, including safety, electrical, drone, environmental and labour laws;
• any claim by a third party to the Equipment arising through the Lessee;

except to the extent the loss is caused by the Lessor’s negligence, breach or wilful misconduct. The Lessor indemnifies the Lessee against third-party claims for death or injury caused by the negligence of the Lessor’s own Operator acting outside the Lessee’s directions, or by a defect in the Equipment that existed at handover and was not reasonably discoverable by the Lessee.

Neither party is liable for delay or failure to perform its obligations (other than payment) caused by events beyond its reasonable control, such as natural disasters, floods, cyclones, epidemics, war, terrorism, riots, strikes not limited to the affected party, government restrictions or road closures. The affected party must notify the other promptly and take reasonable steps to reduce the effect.

Force majeure does not shift risk of loss or damage to the Equipment, which stays with the Lessee during the Rental Period as set out in the clause on risk; the Lessee’s insurance should cover such events. If the Equipment cannot be used for more than 15 consecutive days because of force majeure affecting the Site, either party may end the rental by notice, and rent stops from the date the Equipment is made available for collection.

Bookings involve personal data of the Lessee’s contacts and Operators (such as names, phone numbers, licence details and photographs in Handover Reports) and telematics data (location, hours and alarms of the Equipment). BARREL and Listed Owners use this data only to perform, secure and enforce the rental and to comply with the law. BARREL processes it as described in the Privacy Policy. The Lessee confirms that it has informed its Operators and staff about this processing.

This Policy and every rental under it are governed by the laws of India, including the Indian Contract Act 1872. The parties will first try to settle any dispute by discussion between senior representatives within 15 days. A dispute not so settled may be referred by either party to arbitration by a sole arbitrator appointed by agreement or, failing agreement, under the Arbitration and Conciliation Act 1996. The seat and venue of arbitration is Pune, Maharashtra, and the language is English. Subject to arbitration, the courts at Pune, Maharashtra have exclusive jurisdiction, including for interim relief and for orders for the return of Equipment under the Specific Relief Act 1963.

Nothing in this clause affects the statutory rights of a consumer, including the right to approach a consumer commission under the Consumer Protection Act 2019.

BARREL may update this Policy from time to time. The updated Policy is published at /legal/equipment-rental-policy with a new version number and effective date. A rental already confirmed continues on the version in force at confirmation, unless a change is required by law or for safety, or the parties agree otherwise; extensions agreed after a change follow the new version.

For rental enquiries, breakdowns and returns, contact BARREL at contact@barrel.energy or +91 90755 77366, quoting the booking number. For Listed Owner rentals, contact the Listed Owner through the booking page first; BARREL will help if the matter is not resolved.

Grievance Officer: the person designated by BARREL from time to time, reachable at contact@barrel.energy (subject line 'Grievance') and +91 90755 77366, RH 11, Mayfair Eleganza - II, NIBM Road, Kondhwa Kh., Pune 411048, Maharashtra, India. Grievances are acknowledged within 24 hours and resolved within 15 days, or within any shorter time the law sets.

Bharat Atom Renewable Resources Energy Limited, CIN U35100PN2024PLC230800, GSTIN 27AASCM0958L1ZQ, LEI 335800FULVEJISCWKA06, RH 11, Mayfair Eleganza - II, NIBM Road, Kondhwa Kh., Pune 411048, Maharashtra, India. Website www.barrel.energy.